How do I top up my AusPen whiteboard marker?
Reversing and replacing the nib in my AusPen whiteboard marker?
What is in our ink?
Can I order a replacement 'ink sponge' (reservoir)?
What if an item is faulty?
How much is shipping?
How long will it take for my order to be processed?
Can I collect my order from your office in Melbourne?
Can I track my order?
I forgot to add something to my order!
Can I set up an account for my school or institution?
Can I order refills in bulk?
Are your refill bottles recyclable?
Is there a way to order AusPen without using a credit card?
Can I purchase a single marker?
Is there an AusPen store?
I got some ink on my clothes, how can I wash it out?
Do AusPen sell erasers?
How to clean your whiteboard?
International duties and import taxes
What if I want to return something?